ServeGo Provider — Account Deletion

This page explains how ServeGo Provider users (service providers) can request deletion of their account and personal data.

How to request deletion

1. In-app: Go to Profile → Account → Delete account (if available)
2. Email: Send a request from your registered email to support@servego.app
   Subject: Delete my ServeGo Provider account
   Include: your name, registered email/phone, and (optional) reason.

We’ll verify ownership before proceeding.

What we delete

• Profile & identity details
• Login credentials
• Uploaded media (portfolio photos, documents)
• In-app preferences & push notification tokens
• Chats/messages (deleted or anonymized where feasible)

What we may retain

• Payment/tax/transaction records
• Fraud-prevention & security logs
• Legal dispute records

Retained data is access-restricted and deleted once no longer required.

Timeline

• Acknowledge within 3 business days
• Delete/anonymize within 7–30 days
• Backups may persist up to 90 days

Third-party services

We use Firebase (Auth, Firestore/Storage, FCM) and Google Sign-In. We remove or anonymize your data with these providers in line with this policy.

Contact: support@servego.app

Last updated: August 17, 2025